HARALD KLENK, IBM Unternehmensberatung GmbH, Herrenberg, Germany
ABSTRACT
The semiconductor manufacturing industry faces a never ending pressure to improve productivity and process flows. This is naturally accompanied by the drive to eliminate unnecessary tasks and their associated costs, by reducing efforts in manufacturing and service functions. The methodology described in this article focuses on a team based approach, where people from all parts of the organisation are encouraged to be creative and to contribute towards the utilisation of the intrinsic improvement potential. In addition to the people empowerment, part of the secret of the success is the very analytical approach and the absolute concentration on facts and figures.