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Bruker AXS service support engineering headcount up 30 percent |
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Nov 13, 2006 at 01:59 PM |
Bruker AXS Inc., an X-ray tool supplier, has increased the number of its support engineers by more than 30 percent due to a dramatic increase in sales around the world, according to the company.
"This is an exciting time and the addition of personnel will ensure that we are able to meet our increasing customer demands," notes Kline Wilkins, Sr. Vice President of Global Operations at Bruker AXS. "Most of the employees that have been added already are experienced with analytical X-ray instrumentation, and several have advanced science degrees. This additional staffing will give our customers increased access to support for hardware, software, and applications questions related to their X-ray systems."
Bruker had 1,279 employees in 2005, of which 256 were located in the United States. The company has new subsidiaries in Poland, Korea and India, as well as expansion of its operations in China. Bruker AXS has also streamlined and consolidated spare part operations, which it claims will provide for more efficient global distribution.
"This is especially important for the support of our process customers (cement, steel, semiconductor manufacturing, etc.), who typically require next day parts shipment to keep their operations running with the maximum possible uptime," stated Günter Münninghoff, Director of Customer Support for Bruker AXS GmbH in Karlsruhe, Germany.
The company has also appointed Larry Hanright, a 20-year veteran of analytical X-ray systems, to further improve its service organization.
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