JOCHEN HILDEBRANDT & CLAUS-PETER DEISSLER, 4stoXX AG, Stuttgart, Germany

ABSTRACT

Among other things, the semiconductor industry is typified by the increasing difficulty with which knowledge is transferred. Knowledge sources and sinks are widely separated, and transfers are both highly filtered and, usually, uni-directional, from supplier to customer. Which is more than unfortunate, because it is knowledge flow in the opposite direction that presents a decisive opportunity for the industry: in practice, nobody knows better than the user where the problems are and which improvements could make the biggest differences.